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SAP Shared Services
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 The mission of the SAP Shared Services Department is to provide a centralized point of contact for all issues relating to SAP systems development, support, service, and planning.
In support of this mission, our goals are:
- Provide leadership in planning for the effective use of the SAP application system.
- Provide centralized management of SAP support to our users, which are efficient, responsive, courteous, and cost-effective.
- Effectively coordinate services with other application providers.
- Assist users in obtaining information about support alternatives that fall outside of those provided by this department.
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| Our vision is to remain the best example of an internal service organization where services are provided and sustained by the highest quality staff at all levels. |
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| Our values of teamwork, accountability, innovation, responsiveness, efficiency and reliability are the core beliefs that motivate and enable us to provide the highest level of customer service. |
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